With proper care, your hair extensions should last up to 12 months. Just like your natural hair, activities like bleaching and excessive heat can cause damage and decrease the lifespan of your hair extensions.

Yes! Natural Xtend Hair is 100% remy human hair. It can be cut, colored or lightened. We recommend seeking professional help to cut, apply or lift color from your hair extensions. Just like your natural hair, any hair extensions that have undergone chemical processing will require more maintenance to keep them looking like new. Use of bleach for drastic lightening effect can alter the original texture of the hair.

Yes; however, it is not recommended. Although our hair is very versatile and can be styled in countless ways, excessive manipulation or use of heat may loosen the curls or cause damage to the hair texture.

Clip-in hair extensions can be installed in many ways. If you’re leaving your natural hair out, simply part your hair in thin sections, snap the clips open and click them closed onto the roots of your hair. If you’re braiding your hair down, follow the same steps but snap the clips onto the braid. Once installed, the clip-ins should feel comfortable not tight. If you experience any pulling or tugging, adjust the clip by snapping open and moving to a more comfortable position before clicking closed.

We do not recommend sleeping in clip-ins as it can cause friction or breakage to your natural hair. Hair extensions can also become matted or tangled if slept in.

You can lightly spritz the hair with a mix of conditioner and water, and then detangle with your fingers. Trust us, by detangling daily/nightly you can save yourself a lot of time and hassle.

Usually, it takes us about 1-2 business days to process your order.
But if the item you ordered is out of stock, please allow us 7-10 business days to process it. (If it is considered potentially high risk, we need an additional 48 hours to confirm your payment.) Once your order is ready, you will receive an email notification that it has been shipped.
Once your order is shipped, we will send you a tracking number via email.

Shipping time depends largely on the carrier's distribution network, local customs inspection, airline arrangements, etc., so the delivery time cannot be 100% guaranteed. But it is expected that 90% of the packages will be delivered within the delivery time frame.